Legal notice
| Legal Notice Last Updated: September 21, 2026 Welcome to the official Juyuantong Heritage website. This Legal Notice explains the operating entity of this website, website content, the nature of our products, intellectual property, and related liability information. 1. Website Operating Entity This website is operated by **Hangzhou Juyuantong Health Technology Co., Ltd. (杭州居园桐健康科技有限公司)**. Brand Name: Juyuantong Heritage Chinese Legal Name: 杭州居园桐健康科技有限公司 English Legal Name: Hangzhou Juyuantong Health Technology Co., Ltd. 2. Company Address Business Address: Room 1B-207, Xingxing Zhichuang Park, No. 169 Xingqiao North Road, Xingqiao Subdistrict, Linping District, Hangzhou, Zhejiang, China Chinese Address: 浙江省杭州市临平区星桥街道星桥北路169号星星智创园1B-207 3. Contact Information Email: JUYUANTONGHERITAGE@gmail.com Phone: +86 19706861072 Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM China Standard Time (CST) If you have any questions regarding our products, orders, shipping, returns and refunds, or website services, you may contact us using the information above. 4. Product Nature and Information Juyuantong Heritage focuses on traditional Chinese art, cultural aesthetics, and related art and cultural works. Some of our products are handcrafted or created as contemporary works inspired by traditional Chinese art, historical culture, traditional object forms, decorative elements, and craftsmanship aesthetics. Unless otherwise expressly stated on the applicable product page, the products we sell are contemporary art and cultural works and are not represented as original historical artifacts, antiques, authentic objects from a specific historical period, or certified historical relics. Information regarding historical periods, traditional culture, artistic forms, and design elements on product pages is primarily provided to explain the creative inspiration, cultural background, and design concepts of our products. Such information does not mean that the products themselves are original objects from the referenced historical period. 5. Product Names and Historical or Cultural References Some product names or descriptions may contain references to Chinese historical periods, traditional art forms, traditional object names, or cultural elements. Such names and descriptions are used to explain the design inspiration, cultural background, or artistic style of the products. For example, a product may be a contemporary creation inspired by ceramics, bronze objects, traditional patterns, or object forms associated with a particular historical period. Unless the applicable product page expressly states otherwise and provides supporting information, we do not represent contemporary products as original historical artifacts, antiques, or authentic objects from a specific historical period. 6. Product Dimensions, Colors, and Craftsmanship Variations We make reasonable efforts to ensure that product images, dimensions, colors, materials, and product descriptions displayed on our website are accurate. However, slight differences in color, texture, dimensions, or appearance between actual products and website images may occur due to: - Handcrafted production processes - Glazing and firing processes - Hand-finishing techniques - Differences between production batches - Photography conditions - Display devices and screen settings Some products feature handcrafted characteristics, antique-inspired, distressed, aged, or traditional-style finishes. These characteristics are part of the product design and craftsmanship and do not indicate that the product is damaged or defective. 7. Website Content Product information, images, text, design materials, brand content, and other website content provided on this website are intended for general informational and commercial purposes. We make reasonable efforts to maintain the accuracy and completeness of website information. However, some information may change due to product updates, inventory changes, price adjustments, or other actual business operations. If website information changes, we may update or modify the relevant content without prior notice. 8. Prices and Order Information Product prices, inventory, product specifications, and other order information displayed on the website may change. Adding a product to the shopping cart does not mean that an order has been finally accepted. Whether an order is established and how the order is processed will be determined based on the completion of the purchase process and the relevant order confirmation information received by the customer. If an order is affected by a technical error, pricing error, inventory error, or other obvious error, we may contact the customer and take appropriate action to the extent permitted by applicable law. 9. Intellectual Property Unless otherwise stated, the brand name, trademarks, logos, product images, product descriptions, written content, page designs, graphics, and other original content on this website belong to Juyuantong Heritage or the respective rights holders. Without prior written permission, you may not reproduce, modify, distribute, commercially use, or otherwise use protected content from this website. Third-party trademarks, brand names, or other protected content remain the property of their respective rights holders. 10. Third-Party Services This website may use third-party platforms and services, including but not limited to e-commerce, payment, shipping, website analytics, and other related services. Third-party services may have their own terms of service and privacy policies. We will only provide relevant third parties with the information necessary for them to perform the applicable services, based on our actual use of such services. 11. External Links This website may contain links to third-party websites or services. Third-party websites are operated and managed by their respective operators. We are not responsible for the content, services, privacy policies, or operations of third-party websites. 12. Limitation of Liability We make reasonable efforts to ensure that the website operates properly and that the information provided is accurate. However, we do not guarantee that the website will always be free from technical failures, interruptions, errors, or other circumstances beyond our control. To the extent permitted by applicable law, we are not responsible for website interruptions, shipping delays, third-party service failures, or other indirect losses caused by circumstances beyond our reasonable control. Nothing in this section limits any liability that cannot be excluded or limited under applicable law. 13. Policy Documents The specific services and transactions provided through this website are also subject to the following policies: - Shipping Policy - Refund & Return Policy - Terms of Service - Privacy Policy If there is a difference between this Legal Notice and another policy regarding specific service rules, the policy applicable to the relevant subject matter will prevail. 14. Information Updates We may update this Legal Notice based on changes to our business operations, products, shipping arrangements, applicable laws and regulations, or website functions. The updated version will be published on this page and will display the corresponding last updated date. 15. Contact Us If you have any questions regarding this Legal Notice or the business information of Juyuantong Heritage, please contact us: Juyuantong Heritage Operated by: Hangzhou Juyuantong Health Technology Co., Ltd. Email: JUYUANTONGHERITAGE@gmail.com Phone: +86 19706861072 Business Address: Room 1B-207, Xingxing Zhichuang Park, No. 169 Xingqiao North Road, Xingqiao Subdistrict, Linping District, Hangzhou, Zhejiang, China |